Effective Business Communication
  1. What is Communication?
  2. Communication challenges
        -  Principles of motivation
        -  Motivation techniques to use with your team
        -  Factors affecting motivation
  3. Styles of Communication
        -  Aggressive
        -  Passive
        -  Assertive
  4. Tools for effective Communication
        -  Listening (Obstacles to listening, Emotional filters, Establishing rapport,     Exercises for developing listening skills)
        -  Speaking (Obstacles to effective speaking, Speaking with authenticity,
    Speak fluently and confidently even under stress, Exercises for developing speaking skills)
        -  Interviewing (Types of Interviews, Preparing for the Interview,
    Types of Questions, Authentic Speaking and Listening)
        -  Meetings (Handle difficult meetings sensitively and constructively, Types of meetings, Organizing meetings, Setting up expectations, Tips and Techniques)
        -  Writing
        -  Workshops
  5. Performance Management
        -  Effective performance management
        -  Leaders' responsibilities for evaluating, reprimanding, and counseling staff
        -  Preparing for performance management discussions
        -  Conducting performance management discussions
        -  Evaluating performance expectations objectively
        -  Reprimanding and counseling sessions
Available Formats for Employees and Managers
At our training centre in downtown Toronto.

Full Time : 1 weeks (6 Hrs/day - 10.00 AM to 5.00 PM with one hour lunch break) weeknights/weekends
Part Time : 2 weeks (3 Hrs/day - 10:00 AM to 1:00 PM or 1:00 PM to 4 PM) weeknights/weekends
Cost : $3,999.00 + HST

We offer a 10% discount for each additional participant

Online Training
Please click here to register online or for more information contact us
Pay ment Options:
  • Pay online through the secure online pay pal link provided.
  • Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 647-748-7770/71
  • For organizations wishing to pay thru a company cheque, please request an Invoice and mail a cheque pay able to "1437467 Ontario Inc." and send to: 4789 Yonge Street, Suite 1014, North York, ON M2N0G3.

    For any enquiry please call us at 647-748-7770/71 or email us at: support@train4career.net