Human Resource professionals are being asked more & more "strategic," or to act as "internal consultants." Regardless of the terms used, a common business imperative is that HR professionals must work with management to help move the business forward. To perform this role successfully, HR professionals must possess strong consulting skills in addition to their traditional HR skill and knowledge base. The Consulting Skills Workshop supports the "inter nal consulting" role by helping HR professionals:

• Develop and refine their consulting strategy.
• Clarify and utilize various consulting roles with customers.
• Conduct effective situation assessments and clarify customer needs.
• Identify and work through challenging situations.
• Establish clear expectations and win-win agreements.
• Form effective partnerships with line management.

The Consulting Skills Workshop is a highly inter active workshop that provides participants with the skills and tools to enhance their impact as inter nal consultants. Participants will practice the skills and concepts learned in the workshop through inter active class exercises, including real world, role-play simulations that provide an opportunity for participants to experience both the consultant and customer perspectives. Throughout the workshop, participants will incorporate their own current business situations into the class exercises.