. developing self confidence
. developing presentation skills
. lesson planning
. training methods

Workshop Outline:

Delivery Skills & Presentation Techniques
. Using dynamic body language
. Improving verbal communication
. Mastering support

Preparation & Planning

. Eight essentials for an effective presentation
. Deciding on your learner-centered objective(s )
. Choosing methods, tools & materials

Motivating Adult Learners

. Avoiding de-motivational pitfalls
. Ten ways to gain commitment
. Using "choice" & "productive competition"

Designing The Presentation

. Structuring to ease understanding
. Opening & closing

Conducting Group Discussions

. Dealing with individual or group resistance
. Asking stimulating questions
. Processing the information

Handling Question & Answer Periods

. Promoting questions
. Dealing with manipulation
. Handling problem trainees

Value Added Option:

Participants at each training workshop are encouraged to send an email within three months following the workshop and expect a personal reply to assist with their learning experience.

This training will cover any 5 modules from below which you can select.

• Anger Management
• Communication Skills
• Listening Skills
• Public Speaking
• Critical Thinking & Problem Skills
• Developing Self Esteem
• Customer Service Skills
• Negotiation Skills
• Business Etiquette
• Stress Management
• Business Writing Skills

Available Formats for Employees and Managers

At our training centre in downtown Toronto.

Full Time : 2 weeks (6 Hrs/day - 10.00 AM to 5.00 PM with one hour lunch break) weekdays

Part Time : 4 weeks (3 Hrs/day - 10:00 AM to 1:00 PM or 1:00 PM to 4 PM) weekdays