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Conflict Management workshop in Toronto
The training workshop concentrates on how to maximize your effectiveness by defining expectations, establishing ground rules and gives you a new confidence. Following topics are covered in this one day workshop:
1. What constitutes a Conflict?
2. Elements of a conflict
- The People Involved
- Levels of Authority
- Urgency
- Communication Channels
3. Costs of Conflict
- Loss of Productive Time
- Low Morale and Motivation
- Bad Decisions
4. Relationships at Work
- Varying Levels
- Characters
- Attitudes
5. Difficult People
- Who Are They?
- Why they are Difficult
- How To Stay Calm
- Changing Behaviour |
6. Understanding Differing Personalities
- Recognition
- Expectations and Work Ethics
- Strengths and Weaknesses
7. Communication Skills
- Giving and Receiving Criticism
- Responding with Confidence and Composure
- Addressing Hostility and Aggression
- Addressing indirect complaints
- Addressing salary complaints
- Dealing with aggressive employees
- Dealing with workplace gossip
- Encouraging employee interaction
8. The Chameleon Technique
- Using Your Body Language
- Words to De-escalate and Win
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Conflict Resolution Training Toronto:
Train4Career delivers Conflict Resolution Training workshop in Toronto, Ontario, Canada, USA and Middle East. Our Conflict Resolution Training workshop develops individual and organizational capacity to manage conflict. |
| | Course Outlines for 2-3 day Workshops available on request. |
Available Formats for Employees and Managers at our training centre in downtown Toronto
All one day workshops are from 10.00AM to 5.00PM with one hour lunch break.
| Duration |
Cost CAD$ |
| One day workshop |
$1599 + HST |
| Two day workshop |
$2499 + HST |
| Three day workshop |
$2999 + HST |
We offer a 10% discount for each additional participant.
Click on Schedules to see workshop dates, on Skillsoft Certification Workshops to see different certification packages including "Train the Trainer" and many more workshops
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At your location any where in Ontario
| Duration |
Number of participants |
Cost CAD$ |
| 90 minutes Presentation (No handouts) |
5 - 50 |
$1599 + HST |
| Half a day Seminar (3 hours) (no handouts) |
5 - 50 |
$2500 + HST |
Full Day Workshop (6 hours)
Includes handouts for each participant |
1 - 10 |
$2500 + HST |
Full Day Workshop (6 hours)
Includes handouts for each participant |
11 - 20 |
$4000 + HST |
Full Day Workshop (6 hours)
Includes handouts for each participant |
21 - 40 |
$5800 + HST |
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At your location any where in any other Canadian Province except Ontario
| Duration |
Number of participants |
Cost CAD$ |
| 90 minutes Presentation (No handouts) |
5 - 50 |
$2500 + HST |
| Half a day Seminar (3 hours) (no handouts) |
5 - 50 |
$3500 + HST |
Full Day Workshop (6 hours)
Includes handouts for each participant |
1 - 10 |
$3500 + HST |
Full Day Workshop (6 hours)
Includes handouts for each participant |
11 - 20 |
$5000 + HST |
Full Day Workshop (6 hours)
Includes handouts for each participant |
21 - 40 |
$6800 + HST |
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Please click here to register online or for more information
contact us
Pay ment Options:
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Pay through email interac to support@train4career.net.
For organizations wishing to pay thru a company cheque, please request an Invoice and mail a cheque pay able to "1437467 Ontario Inc." and send to: 4789 Yonge Street, Suite 1014, North York, ON M2N0G3.
For any enquiry please call us at 647-271-3330 or email us at: support@train4career.net |
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