Efficient and well-trained office staffs are huge assets to both the public and an organization as
they accomplish and maintain staff who not only feel good about themselves as employees but who are also loyal to their organization. This is accomplished by incorporating effective methods and procedures into their daily tasks.
The workshop breaks down some of the workplace procedures that office staff uses each and every day and puts them back together in a more efficient and effective manner. Workshop participants will leave the workshop with a greater understanding of the dynamics of what happens on the job each day and how these dynamics might be improved.
One goal of this workshop is to teach attendees ways of achieving more each day with less conflict and stress. Over time more and more government agencies and businesses are realizing the importance of having motivated employees that are well trained, especially those who directly inter act with their customers.
As a matter of fact, most successful businesses and governments document their successes as having directly come from their investments in employee training.
This workshop is designed to include inter active exercises, group activities, and role-pla y ing situations. Numerous opportunities will be in place for participatory involvement aimed to actually practice the principles and techniques being taught during the workshop. There will also be an inter active round table discussion.
The training session has been created for staff members who wish to better their skills in the area of office administration, or who want to review some of the basics of effective office management. The workshop will explain in detail the process and benefits of critical thinking and problem solving, teambuilding, time management, meeting essentials, shortcuts to improving job performance, and learning specific job skills for today 's marketplace. A certificate will be presented to every one who attends this training session.